How Is Yourway Evolving its Business Model to Meet the Future of Healthcare?

TECHNOLOGY SPONSOR: Cold Chain Logistics


Yourway, one of That's Nice's Road to 2021 sponsors, discusses how the company is evolving its partnership models or geographic footprint to meet the future of healthcare?

Yourway acts as a long-term strategic partner by advancing our clients with integrated solutions. We go above and beyond the traditional logistics offering to provide our clients with customized support that includes warehousing and packaging, project management, planning and optimization guidance, comparator sourcing, ancillary supply sourcing, forecasting, and returns/reconciliation management. Our single specialized provider approach gives our clients a unique level of convenience and efficiency that translates into quality, speed, operational, and quality efficiencies.

A Growing Global Footprint

As we continue to expand our global footprint by investing in infrastructure, technology, training, and innovation, and by introducing new added-value solutions, our goal is to continue to solidify our position as the provider of choice. We currently have 21 strategically positioned global depots, which allow us  access to all countries through a range of transportation methods. 

These depots have been a lifeline during the COVID-19 crisis – though we have witnessed the pandemic’s negative impact on clinical trials, Yourway has experienced an uptick in business and continued our operations without interruption and in support of our clients. We have further augmented GMP and GDP cleaning requirements already in place and have been vigilant in monitoring the crisis as it has developed. 

Advancing Direct-to-Patient Services

In order to keep clinical trials running smoothly in spite of stay-at-home recommendations and large-scale closures, we have bolstered our direct-to-patient (DTP) and direct-from-patient services (DFP) for decentralized/virtual trials offering. We understand that the majority of decentralized/virtual trials require in-home care services — even in pandemics. To accommodate any potential hurdles before they arise, we design solutions based on the needs of patients, sponsors, and healthcare professionals alike. Yourway prioritizes patient-centricity while offering safety, protocol and regulatory compliance, cost-efficiency, and operational excellence through our virtual trial offering. 

Though the shift toward DTP trials presents additional supply chain complexity, we have the experience necessary to carry out decentralized trials worldwide with a positive result.

Though the shift toward DTP trials presents additional supply chain complexity, we have the experience necessary to carry out decentralized trials worldwide with positive results. DTP/DFP trials require the coordination of various systems and stakeholders to reach patients at the right time and at their preferred location. While complex, this model promotes patient compliance and retention by providing materials and proper care in a manner that is as convenient as it is safe.

A Company-wide Mission to Improve Clinical Outcomes

Our clients understand that having one service provider and a single project manager assigned to coordinate the planning and execution of services is paramount. The Yourway team is aligned in our commitment to bettering the lives of patients and, because of this, we embrace every project with the utmost dedication regardless of their size or scope. Our on-call, 24/7 customer support team is driven by the fact that our company’s collaborative efforts help improve the quality of life of the patients who are enrolled in each study, and that many others could potentially follow suit once a clinical therapy is approved for commercial launch. 

Nice Insight

Nice Insight, established in 2010, is the research division of That’s Nice, A Science Agency, providing data and analysis from proprietary annual surveys, custom primary qualitative and quantitative research as well as extensive secondary research. Current annual surveys include The Nice Insight Contract Development & Manufacturing (CDMO/CMO), Survey The Nice Insight Contract Research - Preclinical and Clinical (CRO) Survey, The Nice Insight Pharmaceutical Equipment Survey, and The Nice Insight Pharmaceutical Excipients Survey.


Yourway is an integrated biopharmaceutical supply chain solutions provider offering a full range of primary and secondary clinical packaging, logistics, storage and distribution services for the global pharmaceutical and biotech industries. Headquartered in Allentown, Pennsylvania, with additional strategic locations worldwide, Yourway specializes in time- and temperature-sensitive clinical drug product and biological sample shipments. Yourway is a flexible and reliable logistics partner committed to the safe, efficient and on-time delivery of clients’ high-value, high-priority clinical materials.