November 10, 2016 PAP-Q2-16-IL-002
To measure more objectively the perception companies have of the industry’s leading CDMOs, Nice Insight study respondents were asked to compare and rate 123 respective companies on their perception of the following attributes: Quality, Reliability, Innovation, Affordability, Productivity, and Regulatory Compliance. These key outsourcing drivers, once individually rated, tabulated and averaged, create a Customer Perception (CP) Score. CDMOs with the highest Nice Insight CP scores rank among the industry’s finest and are perceived to be the best among their peers when it comes to overall operational excellence.
1. BioSkin GmbH 88.83% CP Score Mean
2. InnoPharma S.r.l. 87.83%
3. InVentiv Health 87.17%
4. Clintex Research 86.67%
5. ICON 86.33%
6. Worldwide Clinical Trials 86.17%
7. MPI Research 85.83%
7. PRA Health Sciences 85.83%
7. WCCT Global 85.83%
10. Spaulding Clinical 85.50%
1. BRI Biopharmaceutical Research Inc. 89.50% CP Score Mean
2. InVentiv Health 87.50%
3. MedPace Inc. 87.33%
4. American Preclinical Services 86.83%
5. ICON 86.50%
6. GenScript 86.33%
7. Parexel 85.67%
8. PRA Health Sciences 85.50%
9. Seventh Wave Laboratories 85.33%
10. Evotec 84.83%
10. Quintiles 84.83%
1. CNS Network 89.50% CP Score Mean
2. Novum Pharmaceutical Research Sciences 87.83%
3. Worldwide Clinical Trials 87.17%
4. MPI Research 87.00%
5. PRA Health Sciences 86.50%
6. Premier Research 86.17%
7. Spaulding Clinical 85.83%
8. Product Safety Labs 85.67%
9. BRI Biopharmaceutical Research Inc. 85.50%
9. Sannova Analytical 85.50%
1. CNS Network 89.50% CP Score Mean
2. Novum Pharmaceutical Research Sciences 89.00%
3. Worldwide Clinical Trials 88.50%
4. MPI Research 87.83%
5. PRA Health Sciences 87.67%
6. Spaulding Clinical 87.17%
7. Product Safety Labs 87.00%
7. BRI Biopharmaceutical Research Inc. 87.00%
9. ICON 86.83%
9. INC Research 86.83%
1. Blue Sky BioServices 87.33% CP Score Mean
2. Novotech 87.00%
3. Quest Diagnostics Clinical Trials 86.83%
4. ICON 86.00%
4. Toxikon Corporation 86.00%
6. Evotec 85.83%
6. Smithers Avanza 85.83%
8. PRA Health Sciences 85.67%
8. CNS Network 85.67%
10. Surpass 85.50%
Nice Insight, established in 2010, is the research division of That’s Nice, A Science Agency, providing data and analysis from proprietary annual surveys, custom primary qualitative and quantitative research as well as extensive secondary research. Current annual surveys include The Nice Insight Contract Development & Manufacturing (CDMO/CMO), Survey The Nice Insight Contract Research - Preclinical and Clinical (CRO) Survey, The Nice Insight Pharmaceutical Equipment Survey, and The Nice Insight Pharmaceutical Excipients Survey.